At TrendUpz.com, we are committed to delivering your orders in a timely and secure manner. Please read our Shipping Policy carefully to understand our shipping process, timelines, and charges.
1. Shipping Coverage
- We currently ship across India.
- International shipping is not available at the moment.
2. Processing Time
- Orders are processed within 1-3 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
3. Estimated Delivery Time
- Standard Delivery: 5-10 business days (depending on location).
- Express Delivery (if available): 2-5 business days.
- Delivery times may vary due to factors beyond our control, such as weather, courier delays, or public holidays.
4. Shipping Charges
- Standard Shipping: ₹[Insert Rate] (free for orders above ₹[Insert Amount]).
- Express Shipping: ₹[Insert Rate] (if applicable).
- Final shipping charges will be displayed at checkout.
5. Order Tracking
- Once your order is shipped, you will receive a tracking ID via email or SMS.
- You can track your order on our website or through the courier service's website.
6. Incorrect Address & Delivery Issues
- Please ensure that you provide the correct shipping address during checkout.
- If an incorrect address is provided, TrendUpz.com is not responsible for lost packages.
- If the courier fails to deliver due to incorrect details, additional shipping charges may apply for re-delivery.
7. Delayed or Lost Shipments
- If your order is delayed beyond the expected timeframe, please contact us at jaymitzala003@gmail.com.
- If an order is confirmed as lost, we will offer a replacement or full refund.
8. Damaged or Missing Items
- If your order arrives damaged or with missing items, notify us within 48 hours of delivery.
- We may request photos of the package and products for verification.
- If approved, we will arrange a replacement or refund.
9. Cancellation & Changes to Orders
- Orders can be canceled or modified only before they are shipped.
- Once shipped, cancellation is not possible, but you may be eligible for a return (refer to our Return Policy).
10. Contact Us
For any shipping-related questions, reach out to us:
📧 Email: jaymitzala003@gmail.com
📞 Phone: +91 6355 665 310
By placing an order on TrendUpz.com, you agree to this Shipping Policy.
